For the casual observer, government can get the feel of an ever-lasting partisan slap fight. It’s attack, counter-attack. Rinse, wash and repeat.

But not every sharp point is for drama’s sake or intended solely to score political points.

That was the case when Rep. Dawn Hill, D-York, smelled something rotten at the Maine Turnpike Authority and helped to launch a nonpartisan investigation that eventually brought down a long-serving executive director.

And it could very well be the case as Democrats have called for an independent investigation into a serious computer error within the Department of Health and Human Services and the department’s slow response to the problem.

The Associated Press reported it this way: “Using rhetoric rarely heard in the Maine State House, Democrats accused the Republican administration of lying and covering up information about malfunctioning human services computers that resulted in 19,000 people erroneously receiving MaineCare.”

The language was tough. But so is the issue.

Veteran Sen. Joe Brannigan, a Portland Democrat and my state senator, led the charge.

“It’s time for the administration to, first, take responsibility for their mismanagement and second, and most importantly, take responsibility for willfully misleading lawmakers,” said Brannigan, the ranking member on the Insurance and Financial Services Committee.

While outside groups, including the Maine Can Do Better Coalition, which I work with, have called for an investigation of the error, lawmakers have been reluctant to take a similar stand until this week.

Now, it appears that an investigation might actually occur. And that’s a good thing. It’s certainly called for.

As of today, we have only a general outline of what has happened.

According to Commissioner Mary Mayhew, a problem between two DHHS computer systems began sometime in late 2010 or early 2011 and continued for all of last year.

The problem allowed people who were no longer eligible for MaineCare to continue to receive services. While there appears to be significant questions about the extent of the problem, the department now says it has contributed to a budget shortfall at DHHS that has required massive cuts and elimination of services.

While there are some indications that DHHS knew about the computer problem as early as the summer of 2011, the issue was never reported to the Legislature.

According to Mayhew, she learned of the problem in January, but waited until weeks after an ideologically driven budget was passed by the Legislature before publicly admitting the error and its effect on the department.

That’s where things stand today, but there are still questions that haven’t been answered and that an investigation might clear up.

Even though his department, at some level, was aware that there were significant problems with its budget numbers, the LePage administration relentlessly pushed for a dangerous DHHS budget that cost 14,000 people access to health insurance and reduced services to many more. Legislators were pushed into making terrible decisions without the benefit of all the information available.

Did the administration purposefully hide the information about the error so it could successfully push for the DHHS budget the governor really wanted — financial troubles or not? Or was communication so bad within the department and between the department and the governor’s office that the problem slipped through the cracks?

We don’t know the answer, but we certainly should.

There was some talk that Democrats in the Legislature were going to call for Mayhew’s resignation. Like her policies or not, that would have been the wrong move at this point.

Both the Legislature and the public — and dare I say it, perhaps even the governor — need to have a better idea of what happened, of who knew what and when before they can legitimately call for someone’s head.

Republicans quickly tried to brand Tuesday’s events as nothing more than political theater, while launching a personal attack on Brannigan’s character. Hopefully, the GOP decoy won’t fool anyone.

The best way forward in this whole mess is to understand exactly what went wrong, and then work to make sure the same kind of thing doesn’t happen again.

We need to know what happened. Was there a cover-up? Did someone underestimate the size and scope of the problem? Was it a case of human error? Was there malicious intent?

With an investigation, we might find out.

David Farmer is a political and media consultant. He was formerly deputy chief of staff and communications director for Gov. John E. Baldacci and a longtime journalist. His clients include Maine Can Do Better. You can reach him at dfarmer14@hotmail.com. Follow him on Twitter @dfarmer14.

David Farmer is a political and media consultant in Portland, where he lives with his wife and two children. He was senior adviser to Democrat Mike Michaud’s campaign for governor and a longtime journalist....

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27 Comments

  1. The big D party: Days late and millions of Dollars short. This op-ed piece cannot be read with a straight face.

    1. I agree with you the Dems are days late and millions of dollars short. Unfortunately as late as they are they are well ahead of the Republicans in this matter. 

      1. You definitely missed the time period where the DEMOCRATIC controlled Governor’s Office and the State Legislature failed in its handling of DHHS.  It all started with a “new” computer system that was implemented. This system was for the processing of claims to service providers. Submitted claims were processed and only about 10% were approved.  This continued for weeks and in some cases for months.  It got to the point where some providers were “advanced” funds to help keep the “doors open” for them.  Then came the problems of reconciliation afterwards.  It was never clear if that problem was ever fully resolved.  Millions more were spent to “improve” the software that was being used.  Finally got to a point where a new firm was hired to implement a better system.  It is beginning to sound like there are still major issues going on with this new system.  Unfortunately sometimes it takes a period of time to determine if there are “problems.” There are at least two ironies with this whole situation.  The first is David “Wind” Farmer was a key player in the Baldacci Administration during this period.  The second, is there was a request   to audit DHHS and it was begun for part of it.  The recommendations that were generated were “shelved” by the Democratic controlled legislature (State Senators Brannigan and Schneider were in office during this period).  One key “finding” was that there was “slack” in DHHS budget that amounted to several million dollars.  To paraphrase the Senate President at the time (Libby Mitchell) we are aware of the slack and the budget is built that way. Oh and by the way no one from DHHS was fired either. DHHS and its budget figures have been an ongoing problem in search of a meaningful and responsible solution.  David “Wind” Farmer’s hot air is not a positive step in that direction.

        1. Hey if you chose to live your life in the past all the best to you. Most of us live in the here and now and the problem at DHHS is going on now. Is it your suggestion that we just let it continue? That would be a novel approach wouldn’t it. Let’s do nothing about what we know is a problem with the exception of blaming it on Democrats. Yes I am sure that will make everything all better. 

          1.  The problem with here and now is it is caused by those things from the past. Not suggesting by any means we let it continue.  There are problems with DHHS requiring meaningful solutions and name calling etc does nothing to cure that. One political party claiming the other is hiding the truth and the facts from legislators seems disingenuous to say the least.  Nothing is being gained. A full audit by the government over site group is needed.  All this while maintaining good service from DHHS.  They even may find there is more money available to assist those in need.

          2. I don’t know about you but the problems of this go back to when King took office.  Both King and Baldo are to blame for this they wanted this Massive Welfare State we have now.  Baldy made things worse by spending 50 million dollars on that failed computer system only to update it before he left office.  It hasn’t worked when King took office, made worse by the Incompetent Baldo, now LePage is having issues with it.  It needs to be overhauled and these cuts need to happen.  These long time Welfare cases need to start getting booted off the system .   We can’t afford to pay for these folks start with the deadbeat dads who collect Welfare, then the Women who keep getting pregnant and work down the line till we get the ones who really need it to be on it.  The cold hard facts is the DHHS Welfare Programs don’t work and its breaking Maine’s budget and hurting Maine economy and job creators.

          3. Actually State Federal billing problems began under the administration of John McKernan.  Hin D.H.S. administrator Roland Ives used a fund garnering tactic used by many other States at the time.. He billed Medicaid at hospital rates for children incarcerated at the old Maine Youth Center. 

            Calling this a “computer problem” ignores the fact that that if the computers had been programed correctly (by people) there would be no problem.

        2. You dont get it do ya?
           
             The current problem is a ( Current Governor)  using a (Known Defect) of numbers to justify his ( Personal Agenda ) to (Cut Welfare ) !

          1.  Maybe the current administration wants an audit of DHHS.  What better way to get one than have the obstructionist Democrats demand one!  Your assumption is that the DHHS turned over to the current administration was perfect with no problems. 

          2. Apparently, the previous commissioner left in a hurry and failed to turn over a portfolio of issues and problems with the computer system to Mayhew; and didn’t brief her. …or is this just a rumor? 

          3.  Seems like I heard something like that as well.  Do not expect the BDN to investigate anything, however.  Their  forte seems to be taking (sometimes word for word) Democratic press releases and publishing them as news.

          4. Then why are the Dem’s making such an issue of 19,000 ineligibles? to make sure they get cut off from benefits? or that 19,000 welfare recipients are frauds and cheaters? Or that this problem dates from the Baldacci era? or with the new Obama administration of Medicaid rules? or with the new computer software company that is a political player in D.C.? 

            Politically, it sounds really stupid…..the kind of dumb mistake someone like Alfond would make to keep up the partisan warfare. 

            Won’t heal the wounds; and doesn’t give Dem’s any credibility when it comes to problem solving…..only seeking vengeance for the loss of Violette and McCormick, and all the money they spread around Democrat cronies. 

        3. NO ONE seems to know the truth, or want to hear it.  An endless gesture of pointing fingers at One/the other… Hell I don’t care who is to blame.  I remember when the DHS (former entity to the DHHS) was a mess when Mike Petit ran it.  It was a mess under Roland Ives, Angus King and his minion couldn’t get its budget under control. 

          As a taxpayer, I want this mess fixed.  I’m willing to give LePage and his crew time to make the necessary corrections.  I’m NOT willing to wait beyond the next gubernatorial election.  I would vote for a governor Democrat Republican, Independent Libertarian or Green on the single issue that he would dismantle the DHHS from the top down and begin anew. 

    2. On the contrary, the R’s attempted coverup as “just political” cant’ be read with a straight face.  It isn’t even funny.

    1. How would you fire them?  If you could fire public employees for incompetence there would be no one left “working” in Augusta.

  2. From what I read about it, I thought at the time that Democrats were fools to support the budget.

    Now ,  after all of the Governor’s huffing an puffing about too many questions and slow consideration by the appropriations committee, knowing information was withheld , I’m sure they were fools to support it.

  3. David Farmer – satirist – Like the D’s did alot while in power, the DHHS worked just great, no legacy troubles.  Your writings are so deeply biased you cant see straight

      1. been plenty of them…you keeping up or just poking a stick at the Republican administration? 

  4. Once again we hear from an architect of the failed Baldacci administration.  Like Captain Renault in Casablanca he’s shocked, shocked I tell you to find out that there are problems at DHHS.  When the failed Baldacci administration was in charge they poured $100,000,000 down a rat hole trying to design a computer system with nothing to show for it. Given the Violette and McCormick fiascoes (Both former Dem legislators), you have to wonder how much of that $100,000,000 stuck to Democrat fingers in Augusta when it was flying around there.

    1. Well, we know Brannigan, himself, siphoned off $100-million for his Shalom House.  Now he points his finger and proclaims his outrage like the ‘innocent’ piano player in the bordello.

  5. Since this Governor ran on the platform of a new age of transparency, certainly he will be leading the pack for a full and proper airing of what transpired.  Since he is such a straight shooter and places people before politics, he will champion the investigation and rectify any problems.

    If you believe the rhetoric, the above would be reasonable expectations.  Call me skeptical but I do not think he cares to achieve his own objectives. 

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