WARREN, Maine — A change implemented last year in the way the Maine State Prison deals with violent and disruptive inmates is paying off, both financially and behaviorally, Department of Corrections officials say.
In 2011, the state prison in Warren, following a nationwide trend as well as the recommendations of an advisory review panel, started sending fewer troublesome inmates to its segregation unit, a restrictive area where prisoners spend 23 hours of their day in a cell by themselves and have no interaction with fellow inmates.
As a result, the segregation unit, which was full at 139 cells in August 2011, now has between 35 and 45 inmates at any one time. The total population at the Maine State Prison as of Friday was 819.
Moreover, there have been “substantial reductions in violence, reductions in use of force, reductions in use of chemicals, reductions in use of restraint chairs, reductions in inmates cutting [themselves] up — which was an event that happened every week or at least every other week,” Corrections Commissioner Joseph Ponte said in a recent interview. “[The cutting has] almost been totally eliminated as a result of these changes.”
The drastic turnaround in inmate behavior is being credited to the work of a diverse group of people — both internally and externally — with an interest in how prisoners are treated. A review conducted in 2010 by the advisory panel led to a series of recommendations for the overhaul of procedures regarding the segregation unit at the prison.
“We basically complied with them all,” Ponte said. “We did more than what they were asking for. It just made sense.”
No way out
Under the old system, if a prisoner attacked another inmate, was found using drugs or broke one of a variety of rules, he was routinely sent to the Special Management Unit, or SMU, the segregation unit of the Maine State Prison.
The SMU was being used as a punishment device, noted Deputy Warden Charlie Charlton. And it had been for decades.
“Segregation should be about safety, not about punishment,” she said. “We really got back to looking at the safety piece. Nationwide in corrections, many departments are looking at the very same thing.”
The SMU, located on the far west corner of the complex, is quiet and heavily monitored. There, the inmate would be in a cell by himself for 23 hours a day. He would be allowed one hour for exercise and a shower. Those were the only ways out of his cell.
Until the policy changed, the minimum stay in the SMU was six months.
Just outside the unit are the exercise cages. Though each prisoner would be in his own cage, it was the only time during the day he could actually see another inmate.
There was also no counseling of the inmates to prevent the types of behavior that landed them in segregation in the first place.
The isolation made prisoners bored and they would act out in order to break the monotony.
“You had people play with their own poop, throw stuff at guards and other inmates. Some people would cut [themselves] up. Just for fun, we used to flood the place [by clogging the toilet]. It was amusing to us,” said Melvin Taylor, who had been in the prison since 2003 for the attempted murder of his former girlfriend and spent much of his time in segregation. He was released from the prison on May 24.
Ponte said someone injecting himself with drugs was reason enough to be sent to the SMU for a long time.
“Typically, he would go to segregation and he’d be there for several months. He’d go through a process and get back to population,” said Ponte. “So we really decided to take out our pencils and really define those that presented a clear and present danger to themselves or others. Obviously, when an inmate’s high, yeah, he can’t stay in population. But the fact that you injected yourself with a drug, we can manage you in population. We can search him more frequently. We can do urinalysis. There’s ways to manage that guy in population where he’s really not a danger.”
Breaking the cycle
Ponte recalled the recent case of an inmate who cut himself in the SMU because he was afraid of going back into the general prison population. Prisoners have been known to fashion weapons out of anything they can get their hands on.
“He cut up two days before we put him in population,” said Ponte.
Before the policy changes, the inmate would have stayed in SMU. But that’s no longer the case.
“We said to him, ‘We’re still going to take you to population. You’re still going to go out there. We think you’re ready,’” said Ponte. “We actually put him in population and locked him in his cell for a day or so. There was a good transition plan for putting him out there and getting him comfortable to know that it’s going to be OK.”
“It’s been about a week and a half and he’s still in population,” Ponte said earlier this spring, rapping his knuckles on a wooden table.
“Those guys that do that [got] written up [under the old system]. That means a disciplinary report. That means more time in segregation. It never ends,” he said.
Closing the door
In order to start reducing the number of inmates moving to SMU, the door had to be closed on guards sending prisoners to the segregation unit.
Convincing guards that the new policy was the right way to go wasn’t easy, said Ponte.
“At some point we had to close the door of people going in,” he said. “No more of the ‘Well, I want this guy to go to seg.’ Well, he can’t. You have to maintain him in population. Obviously, there’s some pushback to that because they’re not used to that.”
Maine State Prison Warden Patricia Barnhart said there was some resistance from staff members who felt the changes might make them unsafe.
“There’s not a day you couldn’t walk into my facility to find someone to say they don’t support this, or they don’t feel safe. It’s change. The human reaction to change is not normally favorable to begin with,” observed Barnhart. “It’s been an education process.”
The criteria for sending a prisoner to SMU were changed. No longer could a shift captain make that call.
Now the segregation unit manager and the housing unit manager must agree on what happens to the inmate. If the decision is to keep the prisoner in SMU, the warden or deputy warden will step in. Any prisoner kept in SMU for more than three days requires approval from Ponte.
A plan for success
Under the previous system, Ponte said all a prisoner in segregation had to do was behave himself in order to return to the general population, even if it took six months for him to do it. That’s not hard to do when you’re in a cell by yourself, he said.
“They sit there knowing that I can only screw this up by doing something negative,” said Ponte. “You just need to wait and you eventually get to go back out. That’s not the case anymore.”
Under the new system, Charlton said each prisoner is given an individualized plan to get back to population. A multidisciplinary team of security staff, a psychiatric social worker and a caseworker sit down with a prisoner to devise a plan.
Those plans might include small group work with other prisoners or individual work with a caseworker and a social worker.
“In a group, we’re looking at criminal thinking,” said Charlton. “What are the kinds of thoughts one has around assaulting another person? How do you justify that? How do you get to that place? The prisoner has an understanding from the very beginning that, this is the plan, this is the behavior we’d like to see you change.”
Incentives such as television and radio privileges are added as an inmate progresses through the plan. Prisoners are reviewed each week.
Taylor said talking with therapists helped him tremendously.
“They build you up slowly and make you want to believe in yourself. They give you praise you’re not used to,” he said.
Each prisoner who was in SMU goes through a certain process upon rejoining the general population and the privileges it provides.
“There’s a significant sort of graduation when the prisoner leaves segregation and returns to general population,” said Charlton. “As the prisoner resides in general population without incident, they sort of go off the radar screen. We reduce the number of contacts that they have with staff. The amount of freedoms they can have [increases]. They’re earning that through their conduct.”
Ponte admitted that some people repeat the same offenses and wind up back in SMU. The process starts all over, but this time with a new individualized plan.
“What didn’t work the first time? What message didn’t you get when you came through the first time?” Ponte said.
Reduced overtime costs
It costs Maine taxpayers $124 to house one prisoner each day at the Maine State Prison, said Ponte. That number is higher for each prisoner in the SMU because of added guards, although Ponte could not say exactly how much higher.
By cutting down on the number of inmates in SMU, the prison was able to move guards around and cut down overtime. One half of the segregation unit typically lies empty nowadays.
Ponte said overtime costs were between $1,800 and $2,000 per two-week pay period before the change.
“Now they’re running between $400-500 in a pay period. It’s a substantial reduction,” he said.
Although use of the segregation unit is greatly reduced, Barnhart said it’s not going away.
“There was some dialogue out there that we were shutting down segregation. That will, unfortunately, never be the case,” said Barnhart. “There will always be a need for a penal system based on human nature and freedom of choice.”
Ponte agreed.
“Some people are violent. There is a need for segregation,” he said. “Some people are violent and need to be kept away from other inmates.”
Model for other states
Administrators for the Maine State Prison didn’t come up with the policy on their own. They followed models set by other states. Ponte said that speaking with the head of Mississippi’s corrections system, which successfully shut down a 1,000-bed segregation unit, gave him hope that it would work for Maine as well. Mississippi still has prisoners in segregation, although far fewer than before.
“It really gave me confidence that I could do it here if he could do it in Mississippi with a much larger population than we have,” said Ponte.
Charlton said she went to Colorado to check out its system. The National Institute of Corrections held up Colorado as an example for how segregation units can be dismantled, she said.
“They had an entire prison that was for segregation,” said Charlton. “Again they asked, ‘Is this making sense? Are we getting the outcomes we wanted? Are we safer?’ All the kinds of questions we should be asking every day. So we started with that model.”
Other states that are doing the same thing are in contact with each other. They’re checking to see how certain ideas worked, Charlton said.
Barnhart said prison officials from other states, including Connecticut, have toured the Warren facility.
The visitors aren’t so much interested the physical plan of the segregation unit, Barnhart said, as they are in “the evolution of the policies and procedures and the thinking processes and the training that you bring — from the archaic mentality of ‘throw ’em in the cell and throw away the key’ to a daily interaction and working through what will get [the prisoners] where they need to be, in population.”
Ponte said Wednesday that a congressional hearing is being held next week regarding the use of segregation units in state prisons.
“They’ve asked us to submit some material to be discussed at that hearing,” he said.



So if a criminal in prison doesn’t get what they want like TV, internet, a college and other treats, they will cause more violence and more victims? So what will they do when they get out and dont get what they want….kill someone and make someone a victim? Lock em up, give them the minimum essentials within the law that requires and make them never want to come back. Come one……jesshh. Some paper pusher came up with this genius idea
Except this “genius idea” actually is working. Turns out, you treat prisoners like human beings and they behave like human beings. Who would’a thunk it?
working while in prison….not when they get out. You must not be able to grasp that concept…
Yeah, and if we just let them all out, there will be 0% violence rate too. Lets do that. Do you hav
I heard in some circles it’s called “Hug a Thug”.
You do that an they will come out worse than when they went in what would you say than ??
What part of “this plan is working” don’t you understand?
It’s working at improving their behavior while they are in prison. I want to know the long-term effects of when they are released back into society
OMG. I can’t believe that response! Nobody can guarantee us ANYTHING about the future – not long term, not short term. All we can do is try to figure out what seems to work best NOW and hope that it will carry us forward. And by the way, this isn’t exclusive to prison inmates. It pertains to all of us – including off-the-wall thinkers like you.
An off the wall thinker, huh? What can you not believe about that response? The article claims this approach is working while they are in prison. I’m anxious to see what affect it has after they are released from prison.
EVERYONE is anxious to see what effect it has after their release from prison. That was not my point . . . and it’s effect, not affect when used in a sentence this way.
You get a gold star for your proper use of “affect” and “effect”. A pat on the back as well and a big old “you are right”….Feel better?
If it works and gives someone a sense of self worth so they realize what they’ve done wrong with their lives and turn their life around before they leave good deal.
Unfortunately some won’t make the transition but for those who want to and try why not.
There is a lot of POWER in being positive and giving people praise. I used to teach parents about positive parenting. This idea was developed by Dr. Glenn I. Latham for a parent or parents who wanted to learn new parenting skills. I strongly encourage anyone in correction to read this book. I know you are doing this now and it is working. I thank everyone involved in this program for this achievement. Remember that a child was develop by parents and their environments. The child in us is never too far away and as we get older this child coming out more and more. RC Larson BSW, Cocoa, Florida
Just curious. Would you feel the same way about this if one of your loved ones (say one of your children) were killed by one of these folks?
If one of these murderers killed one of my loved ones I would be outraged that they are warehousing rather than rehabilitating. Most inmates will be released eventually, and if they do not get rehabilitated, the likelihood that they will break the law again is very high. I would hate to see someone’s family hurt due to our society failing the inmates. These rewards are not rehabilitation, but they could be a key in getting the cooperation needed to rehabilitate.
I hope you’re right. That would certainly be a win-win situation for all
AWWWW the bad guys are mad cause they do not get _______!! Tough they broke the law they have to live with it. I say lock em all down 23 hours a day! Maybe then they will learn not to break the law in the first place.
Next thing you know thery will have prisoners union and the libs will be right there supporting it.
With this economy the way it is sounds like prison ain’t that bad a place to spend a few years until things come around. eh?
Maybe Ponte should go inside the prison and view all the “positive” things going on. Bottom line is he saved money and cleared out SMUwhich is great,but he is creating a prison that will be far from safe. There is nothing positive going on ,he was given a task which was cut,cut ,cut,medical,food services,security staff, education,substance abuse,mental health.Ask any line staff or inmate is it better??? The violence is just being reported differently,or not at all Just waiting for the mushroom cloud to appear over Warren
exactly… I for one agree whole heartedly.. everyday the tension is there.. I’m just praying it’s not me that gets hurt, or worse killed… and I hope it’s none of my co-workers either. the day is coming, and we all can feel it.
Since when is prison about feeling good about yourself? If they want to beat on and kill each other while in there then so be it. It’s about learning the basics about getting along. Keep the guards clear and let them learn the hard way if that is the way they want it. If they want to riot use live ammunition.
I have very mixed feelings about this. On one hand, I feel that these folks have broken the law and should not have ANY privileges or life whatsoever, especially those whose crimes have taken the life of, or significantly impacted the life of, another person. However, I also know that a life of crime is quite likely entered into because of a childhood lacking in care and compassion and self esteem. If a little. compassion and respect makes these inmates respectable people for when they are released back into society, how can that be a bad thing? At the same time, the other side of my brain screams that they deserve no chance at all because of the crimes they have committed. Having a very close friend who works at this prison, I do know that he strongly insists that there is very little issues with the inmates when the prison guards who show respect are on duty, but when the power-hungry guards are on duty who treat them like crap, they have significant incidences, such as throwing of human feces, attacks on others, etc. I just don’t know on this one but am looking forward to hearing lots of other opinions.
so with all this saved money, why can’;t I get a raise?? it’s been 4 years and no cost of living increase… and believe me the costs of living in this state have gone up…
I worked at the prison in 1980 when we had the “lock down”. We had to go back in and ake back control of the prison, from the prisoners. Folks, the reason we had to do thisis because the Commissioner and wardens were giving the prisoners to much authority and control of area that they should not have had any say in. This Commissioner is giving the prison away as fast as he can, and I tell you it is going to be in trouble before to much longer, there are prisoners in “the segregation unit” on “as-seg status”‘ byt they just call it other names now, it’s the same prisoner doing the same old stupid stuff, but they just call some thing different and it is now ok, because the poor prisoner is not in the SEG UNIT! This Commissioner does not have a clue as to what is going on and does not care if staff get hurt. Friends if you think the lock down in 1980 cost a lot of money, the next one will be 10 times higher, and there will be less staff to assist in regaining control. When you cave into special groups, like the league of churches and the NAACP you have lost control of the prison, and he is doing this as fast as he can. State employees are being fired so that position or positions can go to private companies. Remember this friends, his next step will be to hand over the state prison to a private company and at that point we are in BIG trouble!
Yeah, God forbid we start listening to such evil, anti-American groups as the NAACP and the League of Churches!
Do you have something against civil rights, social justice and human decency?
I do when it’s twisted facts… I’ve read the reports from the NAACP, and the reports from the inmates coalition groups.. All are false reports, none have a lick of truth.. I know because I was there.
Hell, why not send the disruptive ones to the Ritz Carlton.
safety issues at charleston correctional as well. Except the public safety is at risk, prisoners are walking off grounds on a daily basis and its only a matter of time untill a home in the area is broken into or an auto is stolen. CCF is not the same place as it was years ago and not for the better.
I say get these guys out there working and fixing our State roads, these people can do it and get a skill….. and one simple rule…..if you run…you better be Superman!
Put them all on a Tread mill and sell power back to the grid.
Measure their sentence in Kilowatt hrs. The faster they run the sooner they get out.
At he end of the session they will be to tired to attack one another!
Look, this boils down to a small group of prisonersI would say some where about 100 to 125 prisoners, these guys are the ones who just are mean and full of hate, then there are the ones with mental health issues, the ones that River View will not take as they are to dangerous for them to handle. So they end up in prison and due to their behavior they get into the Special Management unit (smu) There they would feed of of each other, they would play games like slide the poo under the next guys cell door, of how fast can we flood out, or find the one who is having a very hard day and work on him so much that he can’t handle it any more and he cuts up. And there can be groups of prisoners doing this and all you have is the 3 or 4 officers covering that area, and it can go on for hours and I have seen it for day’s
Now this Commissioner comes in and just fires a handful of Captains, a Deputy Warden and a classroom instructor. Changes the name of the unit, Give the offense a different name, and it is all new! And blow smoke up the skits of the NAACP and my god, we have saved the prisoner world as we know it ! Nothing has changed, the staff moral is as low as low can get, the prisoners get searches every time they leave their pod, go to and from meals and to and from work and recreation. It is coming to a boiling point and I pray no one gets hurt when it comes apart. Like I said before if you think the Lock down in 1080 was a bunch of money, you ain’t seen nothing yet. I pray for you all.