NFL commissioner Roger Goodell sent a letter to team owners and presidents on Wednesday detailing the league’s process in the investigation of Ray Rice’s domestic violence case.

“I also know that we will be judged on our actions going forward,” Goodell said in the league letter obtained by ESPN. “I am confident that those actions will demonstrate our commitment to address this issue seriously and effectively, and will reflect well on the NFL, all member clubs, and everyone who is a part of our league.”

Goodell’s letter stated that the league never saw a copy of the video from inside the elevator that showed Rice knocking out his then-fiance Janay Palmer.

The second video posted by TMZ on Monday set off a nationwide social media firestorm even more vocal than when the first video outside the elevator was released in February.

An Associated Press report on Wednesday appeared to contradict Goodell’s assertion that the league did not see the full video of the incident.

A law enforcement official said he confirmed that the video arrived at the NFL offices and played a voicemail with a woman’s voice saying “You’re right. It’s terrible.” The law enforcement official also said he included his contact information with the DVD but never heard back from the league.

“We have no knowledge of this,” NFL spokesman Brian McCarthy told the AP. “We are not aware of anyone in our office who possessed or saw the video before it was made public on Monday. We will look into it.”

Goodell said in the letter that the league requested the video from multiple authorities, including the New Jersey State Police, the Atlantic City Police Department, the Atlantic County Police Department and the Atlantic County Solicitor’s Office. All requests were denied.

The league said it made the requests at the beginning of the legal process and after Rice’s legal case concluded.

The letter to owners also states that the league didn’t ask the Revel Casino for a copy of the tape.

“Again, our understanding of New Jersey law is that the casino is prohibited from turning over material to a third party during a law enforcement proceeding, and that doing so would have subjected individuals to prosecution for interference with a criminal investigation,” the letter stated.

Within hours of the second video being released Monday morning, the Baltimore Ravens terminated Rice’s contract and the running back subsequently was suspended indefinitely by the NFL.

Goodell announced a new domestic violence policy for the league in a letter to all team owners on Aug. 28, admitting “I didn’t get it right” when he initially gave Rice just a two-game suspension. A first offense under the new policy would be a six-game suspension, while a second offense would result in a lifetime ban.

There has been a backlash against Goodell, including the National Organization for Women calling for him to resign. NOW released a statement Wednesday saying that the NFL has a violence against women problem.

Rice was arrested on Feb. 15 for aggravated assault and, four days later, TMZ.com posted a video that showed Rice dragging an unconscious Palmer out of the elevator.

Rice was indicted by an Atlantic City Grand Jury for third-degree aggravated assault on March 27, but he was allowed into a pre-trial diversionary program for first-time offenders.

Meanwhile, 12 members of the House Judiciary Committee want to hear more from Goodell about the NFL’s attempts to view the second tape.

In a letter signed by ranking Democrat John Conyers and 11 of his colleagues, the congressmen commend Goodell for changing the league’s policy in regard to domestic violence cases, but want to see “the highest level of transparency.”

“Thus for example, while we understand that you have stated in an interview yesterday on behalf of the NFL that, ‘We assumed that there was a video, we asked for the video, we asked for anything that was pertinent, but we were never granted that opportunity,’ to our knowledge the public has not been informed as to specifically how and in what context the request was made, and specifically how relevant law enforcement responded,” the letter reads, according to USA Today. “Nor has there been a full explanation as to whether the video was requested of others, such as Mr. Rice’s attorney or the casino where the incident occurred (and if not, why not), or whether any employees, agents, or consultants of the league or any of its teams outside of your office had access to the video prior to September 8. We therefore urge greater transparency and explanations of these matters.”