A Central Maine Power truck in Windham in June 2019. Credit: Lori Valigra / BDN

Central Maine Power Co. on Wednesday agreed to stretch its next rate increase in multiple steps across the next three years and is asking regulators to approve it.

The agreement among CMP, the Office of the Public Advocate, AARP Maine and other parties aims to mitigate the impact of CMP’s distribution rate increase of $67 million with four equal rises of $16.75 million. They are set to happen on July 1, 2023, Jan. 1 and July 1 of 2024 and Jan. 1, 2025.

The first hike on July 1 will increase the overall bill by about $1.67 per month for an average residential customer using 550 kilowatt hours of electricity per month. The distribution rate is one part of the electric bill covering the delivery of electricity.

The payment scheme is similar to one agreed to by Versant last week that delayed half of its distribution rate increase until January 2024. That increase was approved by the Maine Public Utilities Commission on Wednesday. CMP’s agreement is pending approval by the PUC.

Andrew Landry, deputy public advocate, said the settlement is not perfect but is a significant decrease from the $98.8 million in four payment steps that CMP initially asked for. The agreement Wednesday also eliminated requests by CMP to defer the costs of certain investments until later, which would have resulted in larger rate increases over the next two years, he said.

A major reason behind the rate increase request is the significant capital investments CMP is planning to improve customer service. Those investments include automation updates to minimize the number of customers affected by an outage, improvements to its vegetation management practices and upgrades to an aging grid infrastructure.

“This plan is designed to minimize the impact to our customers while allowing us to continue making critical reliability investments to our electric grid,” CMP spokesperson Jon Breed said.

CMP has been harshly criticized by ratepayers since a major windstorm in October 2017 led to the worst outage event in Maine history and a botched cutover of a new billing system at the same time. Both CMP and Versant have ranked at the bottom of J.D. Power customer satisfaction surveys for the past several years.

“To help ensure that such benefits are actually realized, the settlement agreement includes a provision that could impose financial penalties on the company if certain service quality levels are not achieved,” Public Advocate William Harwood said.

Pine Tree Power, a coalition pushing to replace CMP and Versant with a locally owned company, said the agreement among CMP and the other parties is “a bad deal for Mainers.” It said Mainers cannot afford any additional rate increases while supply costs continue to go through the roof.

Other changes to CMP bills in 2023 included a 46 percent increase for the standard offer electric  supply, a rate set by the PUC under a competitive bidding process. That increase, attributed to high natural gas prices, was effective Jan. 1 and runs through the end of this year. A customer using 550 kilowatt hours of electricity per month saw their total bill rise about $29 per month to $154.58.

Lori Valigra, investigative reporter for the environment, holds an M.S. in journalism from Boston University. She was a Knight journalism fellow at M.I.T. and has extensive international reporting experience...