Twitter users reported Tuesday morning that they could not access the service for more than an hour, particularly in Europe and Africa. The outage affected both mobile and web users.
According to a post on Twitter’s official blog for status updates, the company was aware of problems affecting its network from around 4 a.m. Eastern time. The website Down Detector, which tracks reports of outages for various sites, backs up that timeline.
Many news organizations across the globe reported on the outage. As of 8 a.m., some organizations (and Twitter users themselves) said that service was being restored, though some were still reporting technical problems.
The company did not say on the blog why the network had gone down, or how many of its 320 million active users were affected. But it did say that it was aware of the problem and working to resolve it. “Some users are currently experiencing problems accessing Twitter,” the blog post said. “We are aware of the issue and are working towards a resolution.”
A Twitter spokeswoman said that the company will continue to post updates on its blog, but declined to elaborate on the cause behind the outage.
While Twitter had a reputation for outages in its early days (its “fail whale” was a familiar sight), the company has taken great pains to stabilize its service as it’s grown. According to the company’s blog, however, it had a brief 10 minute outage on Monday, as well as a roughly 20 minute disruption on Friday.