BANGOR, Maine — A couple of Hannaford stores were experiencing minor issues with their electronic payment systems Thursday, but spokesman Mike Norton said customers should not be alarmed.
“It’s a routine network maintenance thing,” he said.
The electronic systems at the store’s supermarkets in Hampden and on Union Street in Bangor would not allow customers to ask for cash back after paying for items with their debit or credit cards.
Norton said Thursday’s events are not related to an issue earlier this summer in which most of Hannaford’s 181 stores could not process electronic payments.
“It has the potential to happen anywhere,” said Norton. “Even in those two places it’ll probably change over the next few hours.”
Customers at the Union Street location had no problem paying for groceries with their cards shortly before 1 p.m. Thursday.
Norton said customers will be able to pay with their debit or credit cards throughout the remainder of the day.
“It’s a routine network maintenance thing,” he said.
As much of an impact a “routine network maintenance thing” seemed to have and could have done worse and considering Hannafords problems with payment processing as of recent, this statement is either pure BS or you got one ignorant company who thinks doing a maintenance in the middle of the day is better then say when the store is closed and nobody is paying.
Had a spot of bother in Belfast this morning, also.
I have the bar code thing on my wallet for some type of discount/ coupons etc. Over 1 year, I have never had a discount. What ‘s up with that ?
What is wrong with cash???????????????????????????????????????????????????????????????????
Oh hanny hanny hanny. You have so many credit card issues! Wow
They forgot to mention Belfast. I was unable to get cash back last week when I went in, second time in two weeks. The first time I was unable to use my debit card at all, the second time I could use my debit card but it didn’t let me ask for cash back. I asked the service desk manager and she said, “Oh we sometimes have these problems, it will probably be okay later today”. I also had another cashier tell me that their debit card system has problems when it rains, not even joking about this. She said they have Fairpoint for the payment processing and whenever there seem to be issues it happens to be raining. What a reliable system they have, I bet they don’t tell you that when they are trying to sell you on their services, “Well Bill, we have great service, but you may have some problems when it rains.” Sometimes I feel like we are turning into a third world country.
Redbox works good.
Nice big, professionally printed sign warning you of the situation, so it was obviously pre-planned.
lmao!! it’s either tainted meats or tainted business.. almost like it’s part of an advertising campaign. “come to hanaford, if our business actions don’t make ya sick, our meats and produce will”
You’d think Hannaford could afford to fix this issue.